RETURN POLICY FOR CRERMALL WHOLESALE

At Crermall Wholesale, we value your satisfaction and strive to provide you with high-quality products and exceptional service. If for any reason you are not entirely satisfied with your purchase, we have outlined our return policy to ensure a smooth and hassle-free process.

1. Eligibility for Returns

- You have 30 days from the date of purchase to return your order if you are not satisfied with it. - To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when received.

2. Return Process

- To initiate a return, please contact our customer support team to obtain a Return Authorization (RA) number.

3. Refunds

- We will notify you of the approval or rejection of your refund once we receive and inspect the returned product. - If approved, your refund will be processed to the original payment method within [X] business days.

5. Exchanges

- We do not offer direct exchanges. If you wish to exchange a product, please initiate a return as outlined above and place a new order for the desired item.

Please Note

6. Damaged or Defective Items

- If you receive a damaged or defective product, please contact us within 7 days of receiving your order for assistance.

7. Cancellation Policy

- Orders may be canceled within 24 hours of placement by contacting our customer support team.

8. Non-Returnable Items

- Some products are non-returnable, such as personalized or perishable goods. By shopping with Crermall Wholesale, you agree to abide by our return policy. We are devoted to immediately addressing your problems and guaranteeing your satisfaction. If you have any questions or require further assistance, please do not hesitate to reach out to us via info@crermall.com . Please note that this return policy is subject to change, and the most up-to-date version will be available on our website.